Politique d’expédition
Store: Liorabele
Address: Via Medesano 5, 40023 Castel Guelfo di Bologna, Bologna, Italy
Email: contact@liorabele.com
Phone: +39 388197501
Full Name: Marco Morroia
At Liorabele, we work hard to ensure your order reaches you quickly, safely, and in excellent condition. This Shipping Policy outlines how we prepare, dispatch, and deliver orders placed through our online store.
1. Order Preparation
Orders are typically processed within 1–2 business days after payment has been successfully confirmed. During periods of high demand or holidays, processing may take slightly longer.
Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a tracking link, allowing you to monitor your shipment at every stage of delivery.
Orders placed on weekends or public holidays will be processed on the following business day.
2. Delivery Destinations & Estimated Shipping Times
Liorabele ships to a variety of international destinations using reliable shipping partners to ensure secure and timely delivery.
- European Union & Switzerland: 8–10 business days
- United Kingdom: 6–10 business days
- South Africa: 8–12 business days
Delivery estimates are provided for guidance only and may vary depending on customs clearance, local courier services, weather conditions, public holidays, or other unforeseen circumstances.
3. Shipping Charges
- Free Standard Shipping: Available on all qualifying orders over €30.
- Orders Below €30: Shipping costs are automatically calculated during checkout before your payment is completed.
All applicable taxes, including VAT where required, are included in the prices displayed on our website unless otherwise stated.
4. Tracking Your Order
After your package has been shipped, you will automatically receive an email containing your shipment tracking information.
If you have not received your tracking email within 48 hours after placing your order, please contact our customer support team at contact@liorabele.com, and we will be happy to assist you.
5. Shipping Delays & Delivery Problems
If your package is delayed, lost in transit, or arrives damaged, please contact us as soon as possible so we can investigate the issue with the shipping carrier and help resolve it promptly.
While we work closely with our logistics partners, Liorabele cannot be held responsible for delays caused by customs inspections, severe weather, inaccurate shipping information provided during checkout, courier disruptions, or other events beyond our reasonable control.
6. Shipping Address Responsibility
Please carefully review your shipping address, contact information, and postal code before submitting your order.
If incorrect information is provided during checkout, delivery delays or failed deliveries may occur. If you notice an error after placing your order, contact us immediately. We will make every reasonable effort to update your details before the order is dispatched.
7. Split Shipments
In certain situations, products from the same order may be shipped separately due to warehouse availability or logistics optimization.
If this occurs, you will receive separate shipment confirmations and tracking details for each package.
8. Need Shipping Assistance?
If you have any questions regarding order processing, shipping times, delivery status, or package tracking, our customer support team is always ready to help.
Please contact us anytime at contact@liorabele.com or call us at +39 388197501.