Politique de confidentialité

Store Information

Store: Liorabele
Address: Via Medesano 5, 40023 Castel Guelfo di Bologna, Bologna, Italy
Email: contact@liorabele.com
Phone: +39 388197501
Full Name: Marco Morroia

1. Personal Information We Collect

When you visit Liorabele or make a purchase through our website, we may collect certain information to provide our services efficiently and securely.

Identity & Contact Information: This includes your name, email address, telephone number, billing address, shipping address, and any details you provide when contacting our customer support team.

Order Details: Information related to the products you purchase, delivery preferences, order history, and customer service communications.

Technical & Device Information: Your IP address, browser type, operating system, device identifiers, language preferences, time zone, and website usage data collected through cookies and similar technologies.

Payment Information: Payments are securely handled by certified third-party payment providers. Liorabele does not store or have direct access to your complete payment card information.

2. Why We Process Your Information

We process your personal information for legitimate business purposes, including:

  • Processing and delivering your orders.
  • Providing customer service and responding to inquiries.
  • Managing returns, refunds, and warranty requests.
  • Improving our website, products, and shopping experience.
  • Preventing fraudulent transactions and maintaining website security.
  • Meeting legal, accounting, and regulatory obligations.
  • Sending promotional communications where you have provided your consent.

3. Protecting Your Data

We use appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

All payment transactions are processed using encrypted, secure payment gateways operated by trusted payment providers that comply with industry security standards.

4. Cookies and Similar Technologies

Liorabele uses cookies, pixels, and similar technologies to improve website functionality, remember your preferences, analyze visitor behavior, and enhance your shopping experience.

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on our website.

5. Sharing Information with Trusted Partners

We only share personal information when necessary to operate our business and provide our services. This may include trusted third parties such as:

  • Payment processing providers.
  • Shipping and logistics companies.
  • Website hosting and cloud infrastructure providers.
  • Analytics and performance monitoring services.
  • Email communication and marketing platforms.

These service providers receive only the information required to perform their services and are contractually obligated to protect your data.

6. How Long We Keep Your Information

Your personal information is retained only for as long as reasonably necessary to fulfill orders, provide customer support, comply with applicable legal obligations, resolve disputes, maintain financial records, and enforce our agreements.

When information is no longer required, it is securely deleted or anonymized in accordance with applicable laws.

7. Your Privacy Rights (GDPR)

If you reside within the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal information where legally applicable.
  • Restrict or object to certain processing activities.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of your personal data in a portable format.

To exercise any of these rights, please contact us at contact@liorabele.com.

8. Marketing Communications

If you subscribe to our newsletter or choose to receive promotional communications, we may occasionally send updates about new arrivals, exclusive offers, seasonal promotions, and company news.

You may unsubscribe at any time by using the unsubscribe link included in our marketing emails or by contacting our support team.

9. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in our business operations, legal obligations, technologies, or services.

Any updates will be published on this page, and the revised policy will become effective immediately upon publication unless otherwise required by law.

10. Contact Information

If you have questions regarding this Privacy Policy or the way Liorabele collects, processes, or safeguards your personal information, please contact us using the details below:

Liorabele
Via Medesano 5, 40023 Castel Guelfo di Bologna, Bologna, Italy
Email: contact@liorabele.com
Phone: +39 388197501

We are committed to responding to all privacy-related inquiries as promptly as possible.